How Can We Help You?
Find answers to your questions, learn how to use Books Tribe effectively, and get the support you need to build amazing reading communities.
Browse Help Topics
Find help organized by category. Each section contains detailed articles and guides to help you succeed.
Getting Started
Accounts, communities, profiles, and book setup
- • Account creation and sign-in
- • Adding your first book
- • Setting up your profile
- • Joining and switching communities
Community & Sharing
Club House feed, messages, and notices
- • Club House feed basics
- • Messaging other members
- • Notice Board: events and announcements
Safety & Security
Verification requirements and reporting tools
- • Email verification requirements
- • Reporting community content
- • Account security basics
Borrowels & Book Management
Borrowing flow and owner tools
- • Borrowing a book
- • Managing your books as an owner
- • Rental status flow
Popular Help Articles
These are the most frequently viewed help articles. Chances are, you'll find what you're looking for here.
Account creation and sign-in
Adding your first book
Borrowing a book
Email verification requirements
Club House feed basics
Messaging other members
Need More Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Books Tribe.
Submit a Ticket
Open a support ticket from your dashboard
Dashboard > Support
Track Tickets
Follow replies and status updates
Dashboard > Support > Tickets
Contact Support
Email or call our support team
support@bookstribe.com • +91 8075080236
Contact UsVideo Tutorials
Watch step-by-step guides to master Books Tribe features and build your reading community effectively.
No video tutorials available at the moment.
FAQ
The most common questions about Books Tribe features and workflows.
How do I verify my email address?
Check your inbox for the verification email. If you did not receive it, use the verification banner to resend the email.
What is AI Smart Fill when adding a book?
AI Smart Fill scans your cover image and pre-fills book details. Review and edit fields before submitting the book for approval.
Can I cancel a rental request?
Yes. You can cancel a request while it is still pending from Book Shelf > My Books under Borrow Requests.
What if a book is already borrowed?
You can place an advance booking request to join the queue. Your rental starts when the book becomes available and you pick it up.
How do coins work for borrowels?
Each rental has a fixed coin cost for the 14-day window. Coins are deducted only when the owner approves your request.
How do I track support tickets?
Go to Dashboard > Support to open a ticket and view replies, status changes, and history.
Still Need Help?
Our support team is here to help you succeed with Books Tribe. Don't hesitate to reach out!
